The review request emails are automated, allowing for reviews to be collected on autopilot. Customers are thanked with coupons after leaving a review, and comments can be replied to. The widget is modern and attractive, with a home page slider and the ability to attach multiple photos to reviews. Ratings can be seen on Google search, and each element of the widget can be customized to match the brand. The widget can also be translated into a local language, and customers can import and export using a CSV file. Setup is free, and world-class customer support is available via chat and email.