Chatra helps businesses turn web visitors into customers, grow their business, and reduce cart abandonment. With Chatra, businesses can increase total orders, boost average order value, cross-sell and upsell, proactively contact customers stuck at checkout, identify problems, gather contact info and insights, answer Facebook, Instagram and email messages directly from Chatra, and use Chatbots to provide 24/7 support. Plus, Chatra offers a free forever plan.
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
