Help Desk provides a comprehensive solution to customer inquiries, allowing businesses to manage inquiries from multiple channels such as email, chat, and Facebook Messenger in one place. An informative and easy-to-navigate FAQ page can help businesses answer customer questions before they appear in their inbox, reducing the load on the support team and speeding up response time. Additionally, product descriptions, shipping information, and other info can be added to product tabs to improve store navigation. Live Chat and automated chatbots are also available to keep businesses accessible in real-time 24/7.