Crisp is an e-commerce multichannel help desk platform that helps small and medium online stores around the world to connect instantly with buyers or leads who are waiting for help. With its quickly evolving set of tools, Crisp is helping Shopify store owners to navigate through the omnichannel-driven revolution by using conversations to unlock better word of mouth. Take advantage of chatbots, live chat, and dedicated FAQ to create the perfect helpdesk for your e-commerce business.
Tidio is a customer experience platform that helps online stores provide excellent customer service and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can increase revenue and quickly answer the most common customer questions. Tidio simplifies customer message management, making it a powerful helpdesk solution for teams. With its dedicated Shopify features, it is even more efficient.