Live Chat Shopify App Comparison
Help Scout vs Edesk

Help Scout

5.0
(
8
)

eDesk ‑ Help Desk & Live Chat

4.8
(
30
)

Overview

Help Scout Overview

Help Scout’s Shopify integration offers a complete picture of your customers’ experience and data across platforms, so that you can service and support your customers. Seamlessly integrate Shopify customer metrics, contact information, and recent orders into your Help Scout Mailbox.

eDesk Overview

eCommerce brands often face some challenges to scaling customer satisfaction as they expand their sales and support channels. Our All-In-One Helpdesk enables online retailers like you to deliver fast and accurate customer service from all your channels in one place, automate common queries and turn every customer interaction into a sale. Leverage customer intelligence to drive loyalty, repurchase, and sustainable growth, with eDesk: the All-In-One Helpdesk for E-commerce.

Key Features

Help Scout Key Features

eDesk Key Features

Help Scout Integrations

Integrations

eDesk Integrations

Feature Breakdown

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Pricing

Help Scout Pricing

From $25/month. 15-day free trial.

eDesk Pricing

From $89/month. 14-day free trial.

Learn More

Learn more about Help Scout

VIEW ON APP STORE

Learn more about eDesk

VIEW ON APP STORE

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